Technical Support
Find out what our technical support team can help you with and how to reach us.
What We Can Help With
Plugin Installation & Setup
Help with installing Breach Radar on your WordPress site, activating the plugin, and entering your API key.
API Key Issues
Problems generating, activating, or rotating your Breach Radar API key through the VSIA portal.
Scan & Notification Errors
Troubleshooting failed scans, missing notifications, cron scheduling issues, or unexpected scan results.
API & Integration Issues
Connection errors to the Breach Radar API, timeout issues, response interpretation, and integration debugging.
Bug Reports
Reporting and resolving bugs found in Breach Radar or any VSIA-managed integration.
Compatibility Questions
Questions about WordPress version compatibility, PHP requirements, and conflicts with other plugins.
What We Cannot Help With
General WordPress Support
We cannot provide help with general WordPress administration, themes, or unrelated plugins.
Server & Hosting Configuration
Server setup, hosting migrations, SSL certificates, or DNS configuration are outside our scope.
Custom Development
We do not offer custom plugin development, theme modifications, or bespoke coding services.
Data Recovery
We cannot recover compromised passwords, breached data, or perform incident response for your site.
Need Help?
Our technical support team is ready to assist you with any VSIA integration issue.